Frequently Asked Questions
Choosing a cleaning service should start with clear answers. Here are a few things to know about our estimates, appointments and care for your home.
Estimates and appointments
Are estimates free?
Yes. Tell us what you want cleaned, where your home is in San Antonio and anything you have noticed about the surface or item. We can discuss what information is needed for an estimate. Call 210-557-2888, or see our contact page for the details to have ready.
Does an inquiry reserve an appointment?
No. Your preferred date needs confirmation after we discuss the work and our availability. Next-day service may be requested, but availability must be confirmed.
Can I send an estimate request through this website?
The form currently lets you try the fields but does not send your details or book a visit. To request an estimate, please call us. The notice beside the form explains this before you enter any information.
Prices and cleaning scope
How is air duct cleaning priced?
The advertised package is $425 for unlimited vents, plus $35 per intake. Each thermostat counts as a unit; multiple units need a confirmed estimate. The air duct cleaning homepage explains supply vents, return intakes and the access questions to consider. Dryer vent cleaning is complimentary with that package. For help comparing estimates, the duct-cleaning quote guide explains what to check beside the advertised rate.
Do carpet-room prices apply to area rugs or furniture?
No. Our carpet prices are $129 for one room, $149 for two rooms and $169 for three rooms. Area rugs, upholstery, curtains and mattresses need item-specific estimates. The carpet and area rug page explains the difference and links to the related fabric-care services.
Can every stain, smell or damaged surface be fixed by cleaning?
Cleaning is not a repair, and a result cannot be promised without considering the material and condition. Tell us about repeated accidents, previous treatments, delicate fabrics or damage so we can discuss suitability and realistic expectations.
Getting your home ready
What should I prepare before a visit?
Confirm the areas or items included, how we will reach them and anything that needs moving. Mention stairs, shared access, parking restrictions and attic or crawlspace access where relevant. Have manufacturer care instructions available if you have them. Ask about furniture handling rather than assuming it is included. Our duct-cleaning preparation checklist and carpet appointment checklist explain the arrangements for those different jobs.
When can I use a cleaned room or item again?
Drying and return-to-use guidance depend on the material, condition and work performed. Discuss your schedule before the visit, especially for a mattress, frequently used furniture or an area that cannot remain out of use for long. For carpet aftercare, the drying guide covers the questions to settle before returning the room to use.